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Privacy Notice

How Neuroana collects, uses and protects the information you share with us.

Last updated: March 15, 2025

Neuroana ("we", "us" or "our") is committed to protecting the privacy and security of the personal information you provide to us. This Privacy Notice explains how we collect, use, store and share your data when you visit our website at neuroana.com and interact with our services. By using our website, you acknowledge that you have read and understood this notice.

Information We Collect

We collect information in the following ways when you interact with our website:

Information You Provide Directly

When you submit our contact form, you voluntarily provide us with personal information including:

  • Your full name
  • Email address
  • Company or organisation name (if provided)
  • The content of your message or enquiry

We only collect the information you choose to share with us through these direct interactions. We do not require you to create an account or provide any information beyond what is needed to respond to your enquiry.

Information Collected Automatically

When you visit our website, certain technical information is collected automatically through cookies, server logs and similar technologies. This may include:

  • Your IP address and approximate geographic location
  • Browser type, version and operating system
  • Pages visited, time spent on each page and navigation paths
  • Referring website or search terms that brought you to our site
  • Device type, screen resolution and language preferences
  • Date and time of each visit

How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to enquiries: When you submit a message through our contact form, we use your name and email address to reply to your enquiry and provide the information or assistance you have requested.
  • Website analytics: We use aggregated, anonymised data from analytics tools to understand how visitors interact with our content, identify popular articles and topics, and improve the overall user experience of our website.
  • Website performance: Technical data helps us monitor site performance, diagnose errors and ensure our pages load reliably across different browsers and devices.
  • Security: We use server logs and related data to detect and prevent malicious activity, unauthorised access attempts and other security threats.

We do not use your personal information for automated decision-making or profiling. We do not sell, rent or trade your personal information to third parties for marketing purposes.

Data Storage and Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL protocols
  • Secure hosting infrastructure with regular security updates
  • Access controls limiting data access to authorised personnel only
  • Regular review of our data collection, storage and processing practices

Contact form submissions are stored securely and retained only for as long as necessary to address your enquiry and maintain our business records. Analytics data is retained in aggregated, anonymised form and does not contain personally identifiable information.

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.

Third-Party Services

Our website may use the following categories of third-party services:

  • Analytics providers: We use analytics services to collect anonymised usage data about how visitors interact with our website. These services may set their own cookies and collect data in accordance with their own privacy policies.
  • Hosting providers: Our website is hosted on infrastructure provided by third-party hosting services that maintain their own security and privacy standards.
  • Content delivery networks: We may use CDN services to deliver website assets efficiently, which may process technical data such as IP addresses for routing purposes.

We do not share personally identifiable information from contact form submissions with any third-party services beyond what is necessary to operate and maintain our website.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of access: You may request a copy of the personal information we hold about you.
  • Right to rectification: You may request that we correct any inaccurate or incomplete personal information.
  • Right to erasure: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
  • Right to restrict processing: You may request that we limit how we use your personal data in certain circumstances.
  • Right to data portability: You may request that we provide your personal data in a structured, commonly used and machine-readable format.
  • Right to object: You may object to the processing of your personal data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection legislation.

Contact Information about Privacy

If you have any questions, concerns or requests regarding this Privacy Notice or our data handling practices, please contact us at:

We reserve the right to update this Privacy Notice from time to time to reflect changes in our practices, technology or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this notice periodically to stay informed about how we protect your information.